nice guide to writing documentation

2021-11-06

In general you should avoid "we" and "you" when writing documentation. Prefer passive forms instead, which do not place a barrier between those who teach and those who learn. It's generally considered more inclusive in that it makes the reader not feel outside of the team who wrote it.

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They go on...

One principle to keep in mind is to only focus on the subject. If your documentation describes a component or process and does not involve a human, there's no reason for introducing this human there. If it explicitly aims at the human (e.g. instructions), of course it makes sense. But anything that can end up in a script does not require a human and should avoid we/you.

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